Privacy Policy
Information We Collect
We collect information you provide directly to us when you inquire about our programs, register for courses, or communicate with our team. This helps us provide personalized education services and support your learning journey.
Personal Identification
Name, email address, phone number, and mailing address for program enrollment and communication purposes.
Educational Background
Information about your experience level, educational goals, and previous training to customize your learning path.
Technical Information
Device information, IP address, and website usage data to improve our online learning platform.
Communication Records
Records of our conversations, emails, and support interactions to provide consistent service.
How We Use Your Information
Your information serves specific purposes related to our educational mission. We use it to deliver quality 3D game design education and maintain meaningful relationships with our students.
- Process program applications and enrollment for our 3D game design courses
- Provide personalized learning recommendations based on your skill level
- Send important updates about course schedules and program changes
- Offer technical support for our learning management system
- Improve our curriculum based on student feedback and learning outcomes
- Comply with educational regulations and accreditation requirements
- Maintain accurate records for certification and portfolio development
Data Sharing and Third Parties
We share your information only when necessary to provide our educational services or when required by law. We don't sell personal data to marketers or unrelated third parties.
Educational Partners
We may share relevant information with software vendors whose tools are used in our curriculum, such as 3D modeling software providers for licensing and support purposes.
Service Providers
Our learning management system, email communication tools, and payment processors receive necessary information to deliver our services effectively.
Legal Requirements
We may disclose information when required by Slovenian law, court orders, or to protect the safety of our students and staff.
International Data Transfers
Some of our educational technology providers are based outside Slovenia. When we transfer your data internationally, we ensure adequate protection through contractual safeguards and compliance with GDPR requirements.
Your Privacy Rights
Under GDPR and Slovenian data protection laws, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.
Access Your Data
Request a copy of all personal information we hold about you, including enrollment records and communication history.
Correct Inaccuracies
Update your contact information, educational background, or any other details in your student profile.
Delete Information
Request deletion of your personal data, subject to our legal obligations for educational record-keeping.
Limit Processing
Restrict how we use your information while maintaining your enrollment status and essential communications.
Data Portability
Receive your personal data in a structured format to transfer to another educational provider if desired.
Withdraw Consent
Opt out of marketing communications or non-essential data processing activities at any time.
To exercise any of these rights, contact our privacy team using the information provided below. We'll respond within 30 days and verify your identity before processing requests.
Data Security Measures
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our approach combines technical and organizational safeguards.
Our Security Protections Include:
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Multi-factor authentication for staff access
- Encrypted data storage with backup systems
- Limited access based on job responsibilities
- Regular staff training on privacy protection
- Incident response procedures for data breaches
- Secure disposal of outdated records
While we implement strong security measures, no system is completely immune to risks. We continuously monitor and improve our security practices to maintain the highest level of protection possible.
Data Retention
We retain your personal information only as long as necessary to fulfill our educational purposes and legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Student Records
Enrollment information, course completion records, and certifications are maintained for seven years after graduation or withdrawal, as required by Slovenian educational regulations.
Communication Records
Email correspondence and support interactions are retained for three years to maintain service continuity and resolve potential issues.
Marketing Information
Contact information for prospective students is deleted within two years if no enrollment occurs, unless you specifically consent to longer retention.
Technical Data
Website analytics and usage information is anonymized after six months and may be retained indefinitely for statistical purposes.
Cookies and Website Technology
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.
Essential Cookies
Required for basic website functionality, including user authentication and security features. These cannot be disabled without affecting site performance.
Analytics Cookies
Help us understand how visitors use our website to improve content and navigation. This data is anonymized and used only for internal analysis.
Preference Cookies
Remember your settings and preferences to provide a more personalized experience during future visits.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent website notices.
Minor updates, such as clarifications or contact information changes, will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
If you have questions about policy changes or how they affect your information, don't hesitate to contact our privacy team for clarification.
Privacy Questions & Requests
Email: contact@proxilexluxonir.com
Phone: +386 2 333 2994
Address: Čevljarska ulica, 6000 Koper, Slovenia
We're committed to addressing your privacy concerns promptly and transparently.